Migration to CentralNic Reseller Skip to main.

An exciting new chapter for our Partners & Customers.

All the great things you love about HEXONET are now part of CentralNic Reseller.

We are excited to inform you that HEXONET will soon be merging with CentralNic Reseller, a fellow brand within our group. This integration is part of our ongoing efforts to streamline our services and provide you with enhanced solutions under a unified platform. At present, this migration is being rolled out to our Resellers (wholesale customers) only, our retail customers will be contacted soon with further steps.

This page contains all the important information regarding the migration and covers details on products, services, platform and technology, along with any next steps that you need to take.

During this transition, you can expect the same high level of service, with some changes to processes and account management. This page will be updated regularly with new information as the transition progresses.

1. Overview of Migration

ONBOARDING PHASE

PRE-MIGRATION PHASE

One week before the migration:

  1. System readiness will be confirmed.
  2. We will:
    • Confirm that your customer account is active.
    • Confirm that you have reset your password in CentralNic Reseller or confirm that you have access to your account.
    • Confirm that your account is topped up or that a credit line exists.
    • Create a report of domains that will be renewed/deleted shortly after the migration and provide it to you if requested.
    • Send you a notification to remind about the migration date.

MIGRATION DAY PHASE:

  1. On this day you will receive an email regarding the start of the migration.
  2. A migration lock will be added to your account to prevent auto renewals / auto deletions.
  3. We will execute the migration at our end.
  4. Once the migration is complete, we will notify you that the migration has been completed.
  5. The contact handles (identifiers) will change to new handles

KEY TRANSITION MILESTONES AND ACTION STEPS:


As part of this transition, we want to make you aware of what changes will occur in the HEXONET system and the key dates you need to be aware of for when these changes are planned to take effect.


30th December 2024

No new developments or updates will be made to the HEXONET platform after this date, except for critical security items. For example, the platform will not be upgraded to support compliance with the upcoming NIS2 regulations for European ccTLD’s.


1st March 2025

From this date it is recommended that all new domain purchases are made through the CentralNic Reseller platform to ensure NIS2 compliance.


24th March 2025

Due to known code breaking changes from some EU Registry providers in response to NIS2, new and existing registrations and renewals for .DE, .AT and .PL domains must be made through the CentralNic Reseller platform from this date. We cannot guarantee the operation of these TLDs will be supported on the legacy Hexonet platform from this date.


1st May 2025

From this date, it is recommended that all new domain & product purchases are made through the CentralNic Reseller platform.


End of June 2025

All your customer portfolios will have been migrated to the CentralNic Reseller platform. HEXONET's support will be limited to email only, and service level agreements (SLAs) as well as credit facilities will be reduced. The HEXONET systems will start to be decommissioned from this date.


During the migration of your existing domains, management of these domains will be temporarily unavailable, domains and DNS services will continue to function as usual. You can already register new domains through CentralNic Reseller before the migration. We do not anticipate any data loss during the migration.


2. HEXONET & CentralNic Reseller Comparison


Here is an overview of the high levels of service that you can expect from CentralNic Reseller going forward:

Parameter CentralNic Reseller HEXONET
TLDs Over 1,100 TLDs, including many rare ccTLDs Over 1,100 TLDs
Other Products Yes (see below Product Comparison) Yes
Integration Yes, more options than HEXONET (see Integration Equivalents below for more info) 6 API interfaces
WHMCS Yes Yes
Manage Own Accreditations RAM
https://www.centralnicreseller.com/registry-account-management-ram/
RegOC
https://www.hexonet.net/resellers/products#regoc
Control Panel Yes
https://www.centralnicreseller.com/control-panel/
Supported Languages:
English, German
Yes
https://www.hexonet.net/resellers/integration#cp
Supported Languages:
English, German and Japanese
Flexible Pricing Yes Yes
Payment Options & Currencies https://www.centralnicreseller.com/payment-options/
Multiple currencies
https://www.hexonet.net/payment-options
Currencies: EUR, USD (CAD in Canada)
Reputation Over 20 years of experience in the domain industry 15+ years of experience in the domain industry
Customer Service https://www.centralnicreseller.com/contact/
Reseller support via phone, email and online chat.
Monday - Friday 08:00 am – 03:00 am CET/CEST
https://www.hexonet.net/contact
Reseller support via phone, email and online chat.
Germany: Monday - Friday 9:00 - 17:00 CET/CEST
Canada: Monday - Friday 8:00 - 18:00 PST (17.00 CET - 03.00 CET)
Knowledge Base Comprehensive KB & documentation
https://kb.centralnicreseller.com/
https://wiki.hexonet.net/wiki/Main_Page

3. What steps do I need to take?


Depending on which product you are currently using, you may need to perform a few actions to ensure that you do not lose critical business information & customer data. Only our reseller customers need to follow these steps. Our retail customers will be contacted soon with relevant information.


Step 1: Create your CentralNic Reseller Account


Step 2: Integrating with CentralNic Reseller


Step 3: Receive your Migration Date


4. What changes can I expect to see?


Please contact your Account Manager if you have any specific questions on the changes listed below.

Product Changes


CentralNic Reseller Documentation/Additional Notes
TLDs
HEXONET Domains
Yes List of available TLDs: CentralNic Reseller TLD List or CentralNic Reseller TLD Documentation
No major difference from HEXONET in terms of the domain portfolio – CentralNic Reseller has more TLDs to offer.
TLD Launch PhasesAvailable on both platforms, CentralNic Reseller documentation: https://kb.centralnicreseller.com/domains/applications
Premium Domains: Available on both platforms, CentralNic Reseller documentation: https://kb.centralnicreseller.com/domains/premium-domains
Aftermarket Yes Alternative available on CentralNic Reseller. Documentation: CentralNic Reseller Documentation and
API Command Reference
Drop Catching
https://www.hexonet.net/resellers/domains#backorder
No This option will be deprecated with the closing of the HX platform
Registry Lock
https://www.hexonet.net/resellers/products#registrylock
Yes CentralNic Reseller Documentation and
Registry Lock Service
Proxy / WHOIS Privacy
https://www.hexonet.net/products/whoistrustee
Yes https://kb.centralnicreseller.com/services/whois-privacy
Trustee
https://www.hexonet.net/resellers/products#domains
Yes https://www.centralnicreseller.com/domain-privacy-trustee-service/
TMCH
https://www.hexonet.net/resellers/products#domains
Yes https://www.centralnicreseller.com/domain-protection-trademark-services/
Adult Blocks
https://www.hexonet.net/resellers/products#adultblock
DPML
https://wiki.hexonet.net/wiki/DPML
Yes https://www.centralnicreseller.com/domain-protection-adult-block/ - Adult Blocks
https://www.centralnicreseller.com/domain-protection-globalblock/ - GlobalBlock (GlobalBlock’s coverage includes DPML)
SSL
https://www.hexonet.net/resellers/products#ssl-certificates
Yes https://www.centralnicreseller.com/ssl-certificates/ and
https://kb.centralnicreseller.com/ssl
Secure Site No There is no alternative on the CentralNic Reseller platform.
Website Builder
https://www.hexonet.net/resellers/products#websitebuilder (Weebly)
No The Weebly product will be terminated on the HEXONET platform, no alternative on CentralNic Reseller.

Service/Feature Changes


CentralNic Reseller Documentation
DENIC Authcode2 Creation Yes https://kb.centralnicreseller.com/domains/tlds/de
Domain Consulting Yes Get in touch with our Sales team
RegOC https://www.hexonet.net/resellers/products#regoc Yes - RAM
https://www.centralnicreseller.com/registry-account-management-ram/
Domain Search Yes

Technology & Platform Changes


CentralNic Reseller CentralNic Reseller Documentation
EPP API EPP API https://kb.centralnicreseller.com/api/epp-server/epp-command-reference
HTTPS API HTTP(S) API https://kb.centralnicreseller.com/api/connecting/hypertext-transfer-protocol-socket
SOAP API SOAP API https://kb.centralnicreseller.com/api/connecting/extensible-markup-language-remote-procedure-call
XML/RPC XMLRPC API https://kb.centralnicreseller.com/api/connecting/extensible-markup-language-remote-procedure-call
XRRP XRRP is an extended version of the RRP protocol
Control Panel
https://www.hexonet.net/resellers/integration#cp
CNR Control Panel https://www.centralnicreseller.com/control-panel/
WHMCS
https://www.hexonet.net/resellers/integration#whmcs
WHMCS https://www.centralnicreseller.com/whmcs/

Domain Renewal System


HEXONET CentralNic Reseller
Tech Documentation https://wiki.hexonet.net/wiki/HEXONET_Renewal_System https://kb.centralnicreseller.com/domains/renewal-system
Automated Renewals - Outline The automated renewal and/or deletion of domains by the Renewal system, is based on sophisticated third-party rules, including registry regulations and policies, as well as temporal constraints (time-based rules). Same concept, the Renewal System handles the automated renewal and/or deletion of domains based on specific rules and time constraints depending on TLD.
It functions based on renewal modes, like HEXONET, although more such modes are in place. The biggest difference comes in the way the domain lifecycle specific periods are implemented and used in the system - our recommendation is not to try to simply replace within the HEXONET integration an equivalent period for CentralNic Reseller, as the handling is very different - but rather to implement from scratch, as CentralNic Reseller’s system allows for different approaches - see section “Best practices” from https://kb.centralnicreseller.com/domains/renewal-system

Contact Points


If you have questions, please contact us by email ([email protected]) or directly contact your Account Manager. We are here to guide you through the impact of this migration on your business.